ATM or Debit Card Lost or Stolen?

If your ATM or Debit Card is lost or stolen, call us toll-free at 800-281-5772.

Receive an Alert from our LSB Alert Center?

If you have received an alert from our LSB Alert Center, please call the number given (phone or email) at 866-446-1180. If you received a text message, please use the correct code given for either authorized or unauthorized. For more information about our LSB Alert Center, visit our Alert Center page.


Due to heavy fraud activity, many countries are not available for your card to access normally. Don't get caught without access to your account. If you are planning a trip out of the country, please contact our Customer Service Center at 800-281-5772 or fill out our Travel Notification Form and let us know before you go.

Our Customer Service Center is Here to Help You

Have a question about your account? Want further information about specific Lake Sunapee Bank products? Want to speak with a real person? Call our Customer Service Center at 800-281-5772, Monday thru Friday, 8:00 am - 5:00 pm, and Saturday, 8:00 am - 12:00 pm.


If you would like to send us an email, please use the following addresses depending on your question. If you need to send us personal information, please be sure to use our secure guestbook instead.

Mail or Telephone

Here you will find the phone numbers and mailing addresses for all Lake Sunapee Bank offices.


24 Hour Access to your accounts with your touch-tone phone.

Secure Information Request Form

This is your virtual office directly to Lake Sunapee Bank. Here you can safely send us comments, questions, or suggestions through our secure Information Request Form.

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