Contact Us

Our Customer Service Center is Here to Help You

Have a question about your account? Want further information about specific Lake Sunapee Bank products? Want to speak with a real person? Call our Customer Service Center at 800-281-5772, Monday thru Friday, 7:30 am - 5:30 pm, and Saturday, 8:00 am - 12:00 pm. You can also send us a secure email using the form below.

ATM or Debit Card Lost or Stolen?

If your ATM or Debit Card is lost or stolen, call us toll-free at 800-281-5772.

Receive an Alert from our LSB Alert Center?

If you have received an alert from our LSB Alert Center, please call the number given (phone or email) at 866-446-1180. If you received a text message, please use the correct code given for either authorized or unauthorized. For more information about our LSB Alert Center, visit our FAQs page.


Due to heavy fraud activity, many countries are not available for your card to access normally. Don't get caught without access to your account. If you are planning a trip out of the country, please contact our Customer Service Center at 800-281-5772 or fill out our Travel Notification Form and let us know before you go.

Secure Information Request Form

Safely send us comments, questions, or suggestions through our secure Information Request Form below.

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