Information Regarding Online Vulnerability Bug known as 'Heartbleed Bug'

To Our Valued Customers:

You may have heard news of an online username and password vulnerability bug, otherwise known as the ‘Heartbleed Bug’, which has affected popular websites that use open-source software, called OpenSSL.

We want to assure you that Lake Sunapee Bank’s provider for our web site and online banking system does not use OpenSSL authentication and uses a service that is not affected by the vulnerability.

However, it is reported that these vulnerable ‘OpenSSL’ servers account for about two-thirds of all websites so this is a good time to remind everyone to check your statements closely for any suspicious activity. If you see anything out of the ordinary, contact our Customer Service Center right away at 800-310-6356.

For more information on how you can be proactive in protecting yourself online, view our: Online Banking Security Best Practices. To view the Amercian Bankers Association's FAQs regarding the 'Heartbleed Bug', click here

Lake Sunapee Bank Welcomes New Mortgage Loan Originator to Seacoast Market

Lake Sunapee Bank is pleased to announce the addition of new Mortgage Loan Originator Vincent P. Olivo. Vincent will be originating residential loans for the greater seacoast region; to include Portsmouth and Hampton, NH areas.

With more than 20 years of experience in the financial services industry, and having previously worked for both a major bank and regional lender for the Seacoast region, Olivo has a well-established career and is highly respected in his field. He is an expert in understanding and analyzing clients’ mortgage financing needs and prides himself on providing the best products for each unique situation.

Upon joining the bank Vincent says, “I am incredibly excited for this opportunity to develop business and introduce a full line of unique and competitive mortgage products that Lake Sunapee Bank has to offer to the Seacoast market.”

Vincent is a member of the Seacoast Board of Realtors and currently resides in Gloucester, Massachusetts.

Lake Sunapee Bank and Charter Trust Company Join Forces in New Hanover Location on South Main Street

March 31, 2014 marks the opening of Lake Sunapee Bank and Charter Trust Company’s combined new office at 68 South Main Street in Hanover. Previously located on South Street since 2007, Lake Sunapee Bank took advantage of this Main Street site because of its highly visible location. Charter Trust has been located at 17 1/2 Lebanon Street.

The office will have full-service banking including a walk-up ATM, night depository, and a dedicated commercial and mortgage lender on site. Charter Trust will offer their wealth management services in a very private section of the office. Both companies will share a state-of-the art conference room, complete with video conferencing and “smart glass” technology, making the room completely private when needed.

Doug Tengdin, Chief Investment Officer of Charter Trust, says “We are very excited to be moving back to Main Street. Having been part of the Hanover business community for decades, we look forward to the vibrant atmosphere and business climate. We think that our new location will be a benefit to our clients, our staff, and the community.”

Stephen R. Theroux, President and Chief Executive Officer of Lake Sunapee Bank stated:  “The coming together of Charter and Lake Sunapee Bank under one roof in this very visible and convenient location in Hanover provides access for one-stop life-cycle financial solutions to the local community. Our commitment to a modern and state-of-the-art facility enhances the customer experience and builds upon our many collective years of serving the Hanover community.”

Lake Sunapee Bank Expands Banking Services in Concord, NH

Lake Sunapee Bank is pleased to announce its expansion of banking services in the Capitol region with the addition of a Commercial and Mortgage lending office located at Charter Trust Company at 90 North Main Street in Concord, New Hampshire.  In addition, customers can conveniently access a new full-service ATM kiosk 24 hours a day conveniently located at 43 North Main Street. This kiosk features the latest technology including deposit image capture.

Stephen R. Theroux, President and Chief Executive Officer of Lake Sunapee Bank, commented, “The recent opening of our loan production offices located at Charter Trust are now supported with the ATM.  We believe these services complement our growing customer base in the Capitol region.”

With the addition of this new ATM, Lake Sunapee Bank’s Branch and ATM network will now consist of 37 branch locations and 42 ATMs in seven counties throughout New Hampshire and Vermont.

The Nashua Bank, A Division of Lake Sunapee Bank Celebrates Opening of New Nashua Branch

On the morning of Monday, December 2, 2013 The Nashua Bank, a division of Lake Sunapee Bank, celebrated the opening of its second banking office at 115 Daniel Webster Highway in Nashua. Several bank employees, as well as members of the City of Nashua gathered around to cut the official ribbon, marking the opening of their newest location.

The 2000-square-foot office includes a drive-up, and encompasses a new style of banking that incorporates an open environment instead of a traditional teller line. The branch utilizes bank specialists who are “relationship bankers,” allowing customers to visit one person for all their needs. In addition, the office offers free wifi. Be sure to stop by both Nashua branches throughout the month of January for free giveaways, product specials, and to enter for your chance to win an iPad air. While doing all this, be sure to have a complimentary cup of coffee!

When asked his thoughts on the new branch and what it means to the Nashua area, Frank Teas, Senior Vice President and Director of Banking Services, said, "I am thrilled with the opening of our second office in Nashua to help further our mission of providing relationship banking to businesses and individuals within the greater Nashua marketplace."

Gathered for the ribbon cutting are Frank Teas, SVP, Director of Banking Services; Mayor Donnalee Lozeau, Mayor of Nashua, Amanda O’Leary, Branch Manager; Stephen R. Theroux, President and CEO of Lake Sunapee Bank; and Chris Williams, President and CEO for the Nashua Chamber of Commerce.

Lake Sunapee Bank Completes Acquisition of Randolph National Bank

On October 25, 2013, Lake Sunapee Bank announced the completion of its acquisition of Randolph National Bank in Vermont. This transaction expands on Lake Sunapee Bank’s presence throughout the Central Vermont Region. With the addition of Randolph National Bank, Lake Sunapee Bank now has a network of 37 banking locations throughout Vermont and New Hampshire. In addition to its banking locations, the Bank operates three offices of McCrillis & Eldredge Insurance, Co. and six Charter Trust Company offices.

Randolph National Bank has had a long history of serving its communities for over 130 years, with 8 branches located in Randolph, Rochester, Royalton, South Royalton, Williamstown and Quechee, Vermont.

In commenting on the merger, Stephen R. Theroux, Lake Sunapee Bank President and CEO, says “We would like to extend a warm welcome to the customers and employees of Randolph National Bank.  We are excited about this growth opportunity, which will enhance our presence in Vermont and further broaden and diversify the communities served by Lake Sunapee Bank.”

Since 1868, Lake Sunapee Bank has had a very similar history as Randolph National Bank. As a community bank established over generations and focused on customer service, Lake Sunapee Bank is committed to offering sound financial products and services to its customers in a community banking tradition.

2014 Holiday Calendar

All Lake Sunapee Bank offices will be closed on the following holidays:

New Year's Day Wednesday, January 1
Martin Luther King Day Monday, January 20
Presidents' Day Monday, February 17
Memorial Day Monday, May 26
Independence Day Friday, July 4
Labor Day Monday, September 1
Columbus Day Monday, October 13
Veterans' Day Tuesday, November 11
Thanksgiving Day Thursday, November 27
Christmas Day Thursday, December 25


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